Front Desk Receptionist

Job Title: Receptionist

Department: Administrative Services
Reports To: Campus Director / Office Manager
Employment Type: Full-Time or Part-Time (as assigned)

Position Summary:

The Receptionist serves as the first point of contact for students, visitors, staff, and vendors. This role is responsible for greeting guests, managing incoming communications, and performing general administrative duties that support smooth campus operations and uphold a professional, welcoming environment.

Key Responsibilities:

• Front Desk Operations

  • Greet students, staff, and visitors with professionalism and courtesy.

  • Answer and direct phone calls and emails to the appropriate departments.

  • Maintain a clean, organized, and welcoming reception area.

• Administrative Support

  • Manage daily attendance logs and student sign-ins.

  • Schedule appointments and assist with coordinating meetings.

  • File and organize documents, forms, and records.

  • Support data entry, printing, scanning, and mail distribution.

• Student & Visitor Assistance

  • Provide accurate information regarding school programs, policies, and procedures.

  • Assist students with forms, general questions, and direct them to the right resources.

  • Monitor and enforce visitor sign-in and identification protocols.

• Communication & Organization

  • Relay important messages to staff and students in a timely manner.

  • Support event setup and communication (orientation, graduation, open house, etc.).

  • Track and report supply needs for front desk or administrative areas.

Minimum Qualifications:

• High school diploma or GED required

• 1+ year of receptionist, customer service, or front office experience

• Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment (phones, copiers, etc.)

• Excellent verbal and written communication skills

• Professional demeanor and strong interpersonal skills

Preferred Qualifications:

• Experience working in an educational or vocational training environment

• Bilingual (English/Spanish) preferred

• Ability to handle confidential information with discretion

Work Schedule:

Monday–Friday (with occasional weekends for special events or extended hours)